FAQ

Q – What makes these courses high quality?
A – We base our Think Digital First CPD training courses on extensive research and knowledge we have gained in Social Media. All our home study courses are designed for you to process all of the information and pick up new skills allowing you to implement them into your small business. We have also divided our online learning courses into modules allowing you to learn at your own pace.

Q – Can I run this course on a Mac?
A – Yes, absolutely!

Q – I have a promotional code… How do I use it?
A – Once you have added a course to your “basket” you will be taken to a purchase page where you can enter in your promotional and receive your course at a discounted price.

Q – How do I access the free guides/courses?
A – To get your free guides/courses you will need to sign up with your email address on the specific guide page. You will then be sent a confirmation email where you will need to follow the steps.

Q – Is my email address used by third parties?
A – We do not send you unsolicited emails and you will not receive offers from third party companies. We, under no circumstances sell your email address to any third party companies and you will always have the opportunity to unsubscribe at any time.

Q – How do I get my money back if I am unhappy with the CPD Training?
A – All you have to do is email us with a confirmation of your purchase date and explain the reasons why you no longer wish to have access to the home study online course.

Q – How long will my online CPD training course take to complete?
A – All courses vary in length. Each course is broken down into individual modules giving you the flexibility to pause, stop, rewind or go back to a specific module; at your own pace.

Q – How do I pay for my online course?
A – You can add a product to the cart, and then follow the process to checkout.

Q – What is Think Digital First?
A – Warren Knight set up Think Digital First to help ambitious businesses grow and succeed. There’s a host of free resources to read, watch and download, as well as our online seminars packed with practical tools, tips and tricks to put you way out in front of the competition.

We offer you 24/7 access and are continuously updating and perfecting each video and user step-by-step guide. We believe in giving you the chance to learn about social media in the comfort of your home and at your own pace.

Q – What are the system requirements to run an online course?
A – All you need is access to the internet and the latest version of your internet browser (Firefox, Internet Explorer, Google Chrome or Safari)

Q – Can anyone take an online training course?
A – Our Think Digital First CPD training courses are open to everyone who has an interest in Social Media and wants to learn how to utilise the tools available for their business. If you love studying from home and have a small business then our courses are perfect for you.

Q – Where does the course take place?
A – The courses take place online. You can access them from your computer wherever you are, as long as you have internet.

Q – How much time do I get to complete a course?
A – Once you have purchased one of our Think Digital First home study courses, it will be yours for life. You can complete the course as quick as you like or you can take your time.

Q – Who will help me if I run into technical issues?
A – We have our customer service team who will be able to answer your questions inside of Twitter and Facebook. Alternatively, you can email us here.

Q – Do I get any kind of credit for taking these courses?
A – Once you have taken your course, you can request a CPD certificate as all of our courses/trainings are CPD certified!

Q – Will there be more courses available in the future?
A – Yes, new courses will be added all the time.

Q: Are the online courses available in any language?
A: No they are only available in English